Unable to add ADC (NetScaler) to ADM (NetScaler MAS)

When adding your Citrix ADC (NetScaler) to Citrix Application Delivery Management (NetScaler MAS) you are presented with an error.
Trying to connect to <NetScaler IP> – Error: Error in contacting NetScaler, either NetScaler is unresponsive or credentials are incorrect

In our scenario NetScaler was online and firewalls between MAS and NetScaler were allowing the required traffic.

Solution: The account used to connect to the NetScaler contained special characters (eg. * and %) . After resetting the password to more simple chars like !#$@ the issue was solved.

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